United States
MTS Store Policy Shipping And Returns Shipping & Returns
Store Policy Shipping And Returns Shipping & Returns
Store Policy Shipping And Returns
Shipping & Returns
Shipping
MTS Mobile Truck Repair Services
Square Online Store Shipping Policy for Mobile Truck Repair Services and Parts
This policy outlines the shipping options and costs for services and products offered through your Square Online Store:
Mobile Truck Repair Services:
- Mobile truck repair services are not shippable as they require on-site work by a technician. Customers can schedule appointments through your website or by phone.
Tires, Wheels, and Parts:
- We offer shipping for tires, wheels, and parts purchased through your Square Online Store.
- Shipping costs will be calculated at checkout based on the:
- Weight and dimensions of the order: Larger or heavier items will incur higher shipping costs.
- Customer's shipping address: Shipping rates may vary depending on the distance from your store location or a designated fulfillment center (if applicable).
- Chosen shipping method: You can offer various shipping methods (e.g., standard, expedited) with different prices and delivery times.
Additional Information:
- You can clearly display estimated shipping times for different methods on your product pages and checkout process.
- Consider offering free shipping for orders above a certain amount to incentivize larger purchases.
- Clearly communicate any order processing times before shipping (e.g., handling time for picking and packaging parts).
- Outline your return and exchange policy for tires, wheels, and parts in a separate section.
Returns
Square Online Store Return Policy for Tires, Wheels, and Parts
This policy outlines the conditions and process for returning tires, wheels, and parts purchased through your Square Online Store:
Eligibility:
- Most unused and unopened tires, wheels, and parts can be returned within 12 days of purchase.
- Special order items, clearance items, or parts with a limited return window might have different return policies. Clearly communicate these exceptions on the product pages.
- Installed, used, or damaged items are generally not eligible for return.
Returns Process:
- Contact Us: Customers must initiate a return by contacting your store within the return window. They can do this via phone, email, or a form on your website.
- Return Authorization: You will issue a Return Merchandise Authorization (RMA) with instructions on returning the item.
- Safe Return Packaging: Customers are responsible for securely packaging the return and covering the return shipping costs. Consider offering prepaid return shipping labels for a smoother experience (optional).
- Inspection and Refund: Upon receiving the returned item, you will inspect it for eligibility based on your return policy. If approved, a full refund will be issued to the original payment method within 12 business days.
Website Policies for MTS Mobile Truck Repair (mtsmobiletruckrepair.com) built with Square Online
MTS Mobile Truck Repair (MTS) takes pride in providing excellent service to our customers. These website policies are designed to inform you about how we operate our online store built with Square Online and protect both you and MTS.
1. Terms of Sale:
- Ordering: You can easily place orders for our semi-truck tires and wheels directly on our website (mtsmobiletruckrepair.com). Simply browse our selection, add desired items to your cart, and follow the checkout process.
- Payment: We accept secure payments through Square. Accepted methods include most major credit and debit cards. You'll see any applicable processing fees during checkout.
- Returns & Cancellations: We want you to be happy with your purchase! Unused and unmounted tires and wheels can be returned within 30 days of purchase, with a 15% restocking fee. Mounted tires and wheels are not eligible for return. Please contact us before returning any items at mobiletrucksrepairs@gmail.com or (855) 450-1212. Order cancellations can be made before your order ships, free of charge.
- Shipping: Shipping costs for your tires and wheels will be calculated at checkout based on your location and chosen shipping method. We offer various shipping options to meet your needs.
2. Additional Information:
- Installation & Road Service: As mentioned on our website, our tire and wheel packages come with free installation and 24/7 road service included in the price. Details on these services will be provided upon purchase.
- Square Online: Our online store is built with Square Online. Square's own Terms of Service apply to your use of this platform. You can find these at https://squareup.com/us/en/legal/general/ua.
3. Contact Us:
If you have any questions regarding our website policies, tire and wheel services, or anything else, please don't hesitate to contact MTS Mobile Truck Repair:
- Phone: (855) 450-1212
- Email: mobiletrucksrepairs@gmail.com
Please Note:
- These website policies are subject to change at any time. We will update this page accordingly.
- While Square Online offers basic functionalities, we are responsible for the content and policies on our website.
- It's always recommended to consult with a lawyer to ensure your policies comply with all relevant laws and regulations.
By following these policies, we can ensure a smooth and positive experience for all MTS Mobile Truck Repair customers.
